Best Fence Company in Raleigh, NC

I recently worked with Index Fence on a small repair job, and wanted to update this review accordingly.

While the quality of work was ultimately acceptable, the communications and execution of the repair were not satisfactory.

The initial invoice wasn't appropriately scoped based on the conversation I had with the Project Consultant who performed the on-site assessment; it included fees for demolition and disposal services (neither were expected nor discussed), was excessive in scope (written for a 24' section of fencing, when only an 18' section was actually damaged in any way) and did not include any information on a request to re-use any of the undamaged materials initially used in construction of the fence in its original form.

I was also surprised that I was asked to pay for the job in full before any work was completed. I am used to paying some proportion of the invoice prior to beginning work, but found it unusual that payment in full was required before we could even proceed with scheduling. The Office Manager did eventually clarify that "for small repairs and modification work... we do require full payment up front".

So, overall, still a decent firm for fence modifications/construction, but the pattern of inadequate communication and unusual business practices leave something to be desired.

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Initial review - April 2022
Would recommend to anyone!

I just moved into a new home and was eager to get a fence up so that my dog could enjoy the yard. I reached out to Index Fence and heard back from them that day and a couple days later we were plotting out the fence. My yard is a little tricky because I wanted the fence to run between some trees and there are several veins of granite running through the property, not to mention some awkwardly placed septic caps. Despite a couple of setbacks (that granite I mentioned earlier required some extra work) Index Fence got everything installed and it looks great! Everyone from the office to the project consultants to the workers were super friendly and helpful. I’d definitely recommend Index Fence!

Top notch professional company. I worked with Camden and the owner on 2 separate occasions to have 2 different fences installed at our home and they were extremely timely, professional, and helpful. They do quality work and are willing to help and answer any questions along the way. We had 450' of vinyl fence installed and it was completed same day and came out fantastic. We also had a black aluminum fence installed on a separate occasion by them and they did an amazing job. Lastly, one day while running heavy machinery in my backyard I damaged 2 of the vinyl fence pickets. I reached out to Camden and the owner and they were prompt to come and and fix them for me without issue. I cant speak highly enough of index fence, i will recommend them to everyone going forward.

Estoy muy satisfecho con la instalación de mi nueva cerca. El equipo fue puntual, profesional y trabajo con mucha atención al detalle. Me explicaron todo el proceso desde el principio y se aseguraron de que el resultado fuera exactamente lo que quería. la cerca no solo se ve excelente, sino que también es solida y bien construida. Definitivamente los recomendaría a cualquiera que este buscando un servicio confiable y de calidad.

I got my fence installed by this company a couple of years ago. Reached out last month due to the heavy windstorms caused a portion of my fence to come undone. They were able to come out and fix the fence on the day they said and address the gate that was stuck. I am continue to be satisfied with their service.

I cannot say enough about the wonderful service we received at Index Fence! If you are looking for a fence company, don’t look any further. The customer service was outstanding! Thank you for taking such good care of us!

Great company and great team. They removed my old chain-link fence and installed a wood one that looks great. The crew was very nice and polite. Some of best workers I've dealt with and would recommend this crew and company to anyone that wants a fence installed.

Great company and great team of people! The process of getting our old fence removed and new fence put in was incredibly quick and easy. Everyone was very nice and the fence is exactly what we were hoping for.

Index just completed our white vinyl privacy fence in Wendell and overall, my wife and I are very happy. Index was on par with some of the other companies we got quotes from but their price was slightly lower. Another company claimed that they were the only one in the area that used cement footers for all of their posts and that’s why their cost was higher but I watched INDEX and they used concrete for every single one and it is very sturdy. My only “negative” would be that I did not expect it to take a few days, but then again, it is a lot of fence and I’m from New Jersey where EVERYONE moves faster, lol. Overall, I would definitely recommend.

This is the best fencing company I definitely recommend,they did a beautiful job!!

If you are looking for a top-tier company , look no further. These guys do superior work and are very professional. Not only do they do amazing work, but they were very responsive and knowledgeable to my many questions and concerns. I have already recommended them to several friends and relatives. Thank you so much Index Fence, Inc for being such a terrific company!!!

I had an amazing experience working with Index Fence. Cameron and Miguel were profesional and easy to talk to. The team did a flawless job and I honestly have no complaints. I 100% recommend to anyone in the area.

I loved their installation in my backyard, looks perfect and the team was so kind and professional. They knew what they were doing!! 10/10

I heard about Index Fencing from my neighbor, and after I saw how nice their fence looked I contacted them they where very polite and made sure I got exactly what I wanted overall they did a great job glad I went with them definitely recommend!

Got my fence done my index fencing and I'm am super happy with the work that they do. Have recommend them to other people.

I recently got a fence installed by index, and I can say I love the result👍🏽 just how I wanted it no complaints, I also recommend Alex’s group since they did the hard work💪🏽

Contacting Index Fence Inc was the best decision I have ever made. Everything was done to perfection. It was everything I have dreamed of. I will not contact anyone else but Index Fence Inc. and when you do, tell them Tiara sent you!! BRAVO!!!

Let me tell yall indexfence inc were just sooooooo grate…They were right on time and vary kind guys that came to put in my new fence.. It didn’t take as long as i thought it would and i could not be happier with our results… and my dogs just love being able to go outside and play in the backyard yard agin.. the workers did grate work and cleaned up after themselves… which was very nice because the last company that did work on our fence did not… could not recommend this place more

A few months ago, Index Fencing replaced three sides of our backyard fence and built two gates. They are all still sturdy, holding up to children climbing up on them without permission and our dog exuberantly chasing squirrels with a sudden end to her mission. Our only complaint would be the gate on a slight hill that closes up up the hill, causing a required pull to align the lock with the lock opening that our 7 year old daughter cannot manage alone, but gravity bows to no one and I'm sure was an unforeseen event.

I used Index Fence back during 2020 to install a fence in my backyard mainly to contain my 2 dogs. I was very pleased with the job they did those years ago-- particularly during the middle of the COVID pandemic-- to work with me on arriving at a design that I liked and a price that fit my budget. More recently, after Tropical Storm Debby, I had a very large pecan tree fall onto the fence (and the neighbor's fence as well!) and needed the fence repaired. Following the tree removal, Camden and his crew were great to come by and fix the fence for me-- it looks good as new and didn't take long at all. I am particularly impressed by the attention to detail that they pay to make sure everything is right and that the client is happy. Two thumbs up!

The best company ever.

Im a very proud of indexfence the did a excellent job the price and the work was excellent and miguel the president was here to check the project, THANK YOU INDEXFENCE!

Index fencing installed my 6ft wood fence approximately 2 years ago and the gate got caught in a wind storm and wasn’t shutting correctly anymore. They came out and repaired the gate in a timely manner free of charge. I highly recommend Index fencing they stand behind their work. Smithfield

Alex, Camden, Behzad, and the rest of the Index Fence team were an absolute pleasure to work with! Alex was extremely helpful during our initial consultation and provided great knowledge and recommendations. The fencing materials/options offered by Index Fence were nearly an identical match to those already within our neighborhood, which was a critical component for approval from our HOA. Camden and Behzad were very responsive and never left me wondering what the next steps were. Installation was completed in just two half days of work - couldn't be happier with our new fence and my experience with Index Fence from start to finish. Would highly recommend to anyone looking for a fencing contractor.

Working with Index Fence was a great experience. Alex demonstrated extensive knowledge and a friendly demeanor as we explored various fencing options during my appointment booking. Once our HOA gave the green light, their team was promptly scheduled to arrive within the week. They completed the installation swiftly and beautifully in just two days. We are thrilled with our new fence and our overall experience with Index Fence—it was truly a pleasure!

Terrific experience! Camden was so responsive and helpful at every step. The workers were so friendly and put up the fence very efficiently -- all within one day! It looks fabulous, very high quality. Appreciate them offering to come back if anything were to happen with the fence as well. Highly recommend.

Alexandre and Index Fence did a wonderful job fencing in just over an acre of privacy fence on my wooded lot. Thank you!!!

Camden and Alex are truly great. They went above and beyond to install a fence for us. They were quick, professional, and great to work with. Would recommend 100%. 10/10.

At Index Fence INC, they prioritize security, strength, and dependability, using high-quality materials, and offering amazing prices and warranties! Their commitment to excellence is reflected in their meticulous attention to detail and craftsmanship. With a dedicated team boasting over 30 years of experience, they take immense pride in delivering the highest level of customer service. Alexandre Pimentel, one of their consulting specialists, places clients at the forefront, ensuring top-notch service. I wholeheartedly recommend Index Fence – for real the premier fence business in the Triangle! I highly recommend this business!

Best company, best customer service.

Working with Miguel is easy and always entertaining as he is a great guy and does a great job.

There was some slight miscommunication, but that was on my end and even so, they didn't charge me for redoing some of the work to my unspoken expectations. If you deviate from a general fence, just be sure to be precise in the language you use and provide lots of examples on similar terrain. These folks were great and I'd absolutely use them again.

The whole process was a great experience. Very professional and they were able to get things up quick without losing quality. Highly recommend!

Miguel aka El Presidente and his entire team are awesome. From estimate to finish and aftercare. YES! AFTERCARE! And the pricing was phenomenal. Index Fence is thorough, professional, punctual, clean, and just operate every detail with excellence. From initial call with Clayton forward you and your property will receive excellent service and care.

We contacted several fencing companies in the triangle, and Index fence just felt the most genuine. They sent a guy out to my house within one week of calling them, and he was very knowledgeable and took his time and explained everything to us. The installers came after that And put up our 6 foot tall wooden privacy fence and just one day!!!! Money well spent!!!

Fantastic company!!! We love our new fence!!!!

I agree with several reviewers.. if I could give more stars I would. Scheduling the appointment was easy. Working with Cameron was easy. He was so patient with me with the timing of everything since there were a few HOA restrictions to figure out and get approved, etc. I was able to schedule the installation on the day and time that worked for my schedule. The crew that did the installation were efficient, easy to communicate with, and kept everything tidy. They cleaned up quickly when the job was done. The quality of the cedar fence, the style, and the solid stability is nothing like I've ever had in previous homes. The double gate is so solid and I'm sure will never sag or shift like we've had happen in previous gates. Later when we got estimates to stain our fence from several paint companies, we were advised to have several splitting boards replaced before staining, and Cameron was able to fit the repair in between jobs in a timely manner. The same crew came out, and was so efficient that after their inspection they found a few other boards that started to split that I didn't notice, and they replaced them too. Overall, I am very pleased with the quality and workmanship of the fence. Thank you Cameron, awesome crew, and Index! P.S. The stain shown in the pic (by SW in charcoal) was done by Five Star Painting, who is also amazing, which I'll explain in my review on their page!

They did a great job in installing our fence. The entire process was simple, quick and efficient. The quality of their work and products is excellent. I highly recommend this company.

Great work, professional, and the lifetime warranty is amazing!

Had a great experience with Index Fence. Consummate professionals and they did a quality job.

I highly recommend Index Fence! Cameron and the entire team were helpful and responsive throughout the entire process. They also helped with our HOA approval and town permit. When it came time to install the fence, they completed the job in 2 days!

The Index Fence team did a great job on our fence! We would recommend if your looking for a new fence to use Index. Cameron and his team worked with us in our HOA process which was a major help. Their team was quick, clean, and professional.

Index put up our fence in no time with absolutely no hassle! Reza was very responsive and helpful. I would recommend them to anyone looking for fair prices and speedy installation. Also getting a quote came with zero pressure which I'm grateful for. Thanks Index!

If I could give 10 stars, I would! Cameron, Miguel, and the entire Index Fence Inc team were kind, professional, and delivered exceptional results with outstanding speed. They installed the fences at both my house and my mother’s house across the street and I could not believe how fast and efficiently they worked. Despite the speed, quality was not compromised; everything was done to the highest standard. Their team was easy to communicate with, they answered any questions quickly and to our satisfaction, and they were very respectful of our property and kind to our family. Amazing job, amazing team, and amazing results. Now our kids and dogs can run around without worry. I would recommend Index Fence Inc to anyone in the Raleigh/Wake County area! Thanks, Cameron, Miguel and team!